B. Braun’s Comprehensive Service and Support Program
Our team of clinical and technical support experts wants to understand your challenges and goals, so we can provide resources to help you improve patient care and reduce healthcare costs. We offer a variety of consulting, assessment and analytical services to help clinical professionals continuously improve the delivery of healthcare in their facilities.
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Educational Services & Programs
Introducing B. Braun’s comprehensive service and support program that gives you what you need to be:
- Successful with access to live clinical support and expert consultations
- Informed with technical and multi-disciplinary experts at the ready
- Current with our e-University for courses and webinars
- Collaborative with our partnership and advocacy programs
- Optimized with our continuous improvement programs
- Confident with our 24/7 on-call support and access to custom data and analytics
Services Overview
Clinical Success Team
The B. Braun Clinical Success team is committed to providing efficient evidence-based product training, clinical best practices education and consulting services focused on improving patient care.Our team provides education through classroom and on demand training at B. Braun e-University. With more than 70 registered nurses on staff across various general and specialty areas, we are knowledgeable, collaborative experts dedicated to helping providers overcome challenges and optimize outcomes during the clinical moments that matter most.
Technical Experts
The multi-disciplinary B. Braun Technical and Clinical Integration Team brings together experts in the areas of pharmacy, IT, Biomed and Compounding to provide optimization and integration support.
Customer Support
The B. Braun Customer Support Team provides information and resources to serve the ongoing support needs of our customers. This team includes product supply visibility, inventory and purchase data, cross referencing, 24/7 emergency on-call support through the B. Braun website.
Programs Overview
Online Education
B. Braun's e-University and Aesculap Academy are online educational platforms for healthcare providers designed to improve clinical practice and patient care. The content helps providers keep current with education, even during changeover and shortages in the education departments of healthcare facilities.
Value-Based Programs
B. Braun is committed to quality products and results. We want to share expertise that can improve outcomes and lower costs in healthcare. That’s why we provide programs designed to deliver safer, more consistent outcomes for peripheral IV catheters, medication delivery optimization, surgical recovery and beyond.
Partnerships & Advocacy
B. Braun knows that healthcare outcomes and financial improvements can be achievable by working with key industry partners. We work to advocate on behalf of providers and patients via aligned shared goals and initiatives.
Quick Links
e-University Therapy Groups
This user-friendly, web-based learning experience is accessible from any device and compliments our full offering of value-added, in-person or virtual clinical and technical training.