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Customer Support Contacts
Customer support contacts and service addresses
B. Braun General Customer Support
Telephone: 1-800-227-2862
Email: Customer_Service@bbraunusa.com
Business Continuity
Email: BusinessContinuity@bbraunusa.com
Capital Equipment Customer Support
Email: cs_infusion@bbraunusa.com
Medical Affairs (Clinical and Technical Product Data)
Telephone: 1-800-854-6851
Email: Medinfo.us@bbraunusa.com
Post-Market Surveillance (Adverse Events or Product Incidents)
Telephone: 1-833-425-1464
Email: ProductQualityExcellence@bbraunusa.com
Press Contact
Telephone: 1-484-523-9801
Email: allison.longenhagen@bbraunusa.com
Renal Therapies Division
Telephone: 1-800-227-2862
Email: DialysisCustomerService@bbraunusa.com
Technical support
Compounding Technical Support: 1-844-901-APEX (2739)
Automated Infusion System (AIS) Technical Support: 972-466-5068
Renal Technical Support: 1-800-621-0445
B. Braun Interventional Systems
Website: bisusa.com
Telephone #: 1-877-836-2228
Email: cs_interventional@bbraunusa.com
Canadian Customer Support
Telephone: 1-800-227-2862
CAPS (Central Admixture Pharmacy Systems)
Website: capspharmacy.com
503B Customer Service Telephone: 1-844-903-6414
Email: CustomerService@capspharmacy.com
OEM and International
Website: us.bbraunoem.com
Telephone: 1-866-8-BBRAUN (1-866-822-7286), 1-610-691-6785
Email: info-usa@bbraunoem.com