Renal Therapies Technical Support Center

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Technical Support Information

Knowledge, Experience, and Expertise  

Members of the B. Braun Technical Support & Service team are a group of experienced and specialized personnel.

  • Dedicated dialysis service personnel
  • Fully trained on the Dialog+ and AQUAboss systems
  • Extensive experience in the renal technical field
  • Available nationwide

Support offerings:

  • Field Service Personnel: On-site technical services: Installations, machine trouble shooting, preventative maintenance service packages
  • 24/7 Technical Assistance: Phone and e-mail support from highly qualified technical personnel
  • Training Classes: Biomedical Technician training for in-house Dialog and Aquaboss servicing & operation


Service Portal & Training Center

Quality Service and Education  

With the goal of providing quality service and training to healthcare professionals B. Braun's Service Portal and Training Center is available 24/7. 

Technical Services Documents

Description Document Link
Spare Parts List
pdf (265.3 KB)
RTD Service Plans
pdf (878.4 KB)
Technical Service Packages
pdf (1.5 MB)
Preventative Maintenance Service
pdf (967.7 KB)